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Güven Kundura Management Panel

For Güven Kundura in Erzurum we built a modern, web-based management panel replacing a legacy Windows program used for years. Over 6,000 customers and more than 10,000 repair tickets were migrated to the new system in full.

https://guvenkundura.com.tr
Güven Kundura Management Panel - 1
https://guvenkundura.com.tr
Güven Kundura Management Panel - 2
Güven Kundura Management Panel - 3

Problem

All customer and ticket records were kept in an outdated desktop program accessible from a single computer, hard to update and back up. Ticket and label printing and customer notifications were entirely manual.

Solution

We cleaned the legacy database and migrated it to a modern web application. We unified repair tickets, orders and customer management in one panel, and integrated thermal printing and SMS to speed up daily operations.

Features

Migration of 6,000+ customers and 10,000+ tickets
Ticket management for repairs, orders and other services
Receipt and label printing via thermal printer
Status notifications and reminders via NetGSM SMS
Phone-verified (OTP) customer registration
Drag-and-drop receipt design editor and revenue analytics

Technologies

Laravel 12React 19MySQLNetGSM SMS

Results

All historical data migrated without loss

Operations became accessible from anywhere via the web

Receipt printing and SMS notifications were automated